International Standardisation relates to the international standards in which any business or maybe industry possessing large no. of products or offering various services gets connected to this standard.

This is achieved after the consent between national delegations representing all the economic stakeholder concerned- suppliers, users and often govt.

Furthermore, International Standards provide a basic framework or a medium of exchanging technologies, ideas, services which facilitate trade and transfer of technology in a convent manner.

What is ISO?

ISO is an acronym for International Organisation for Standardisation(ISO) is an international standard body comprising members from various national standards.

It was founded on 23rd Feb 1947, promoting proprietary, industrial, technologies, and commercial standards worldwide. Its headquarters are located in Geneva and Switzerland. This organization is a type of non-govt organization. set up aiming to promote trade, services, transfer of goods, technologies globally.

ISO 9001 is one of the ISO’s most well-known standards ever. It is implemented more by more than a million organizations in some 175 countries. It helps the organization to implement quality management.

Basically, ISO 9001 is a certification for quality management control. Quality is something that matters the most for any kind of customer. It is that which can’t be ignored and therefore kept at topmost priority.

It refers to all those features of a product (or service) which are required by the customer. Quality management Control means that the systems and processes used by an organization, in their products or services, meet a certain set standard thus satisfying the customer’s quality control requirements and complying with any rules and regulations applicable to those products and services.

ISO 9001 is concerned with the way an organization goes about its work. They are process standards. These can be used by product manufacturers and service providers. It gives the requirements for what the Org. must do to manage processes affecting the quality of its products and services.

Certification and Registration:-

On the whole, you can follow some steps to registered for ISO. Besides, you can also take the help of any website for further procedures regarding registration under ISO, if opt online mode.

Certification, in some countries, is known as registration. It means that a neutral, independent, external body has audited an organization’s management system and verified that it complies with the requirements laid down in the standard (ISO 9001).

One thing that is notable here is that ISO neither certify nor offer any certificate. It does not accredit, approve or control the certification bodies. It develops standards and guides to encourage good practice in accreditation and certification.

Steps to become ISO 9001 certified:-

1:)- Get Top Management Commitment.

2:)-Train personnel.

3:)-Prepare Quality Policy Manual.

4:)-Hold Operating Procedures

5:)-Hold internal audit.

6:)-Select Registrar.

7:)-Go through Reg. Process.

8:)-Obtain ISO 9001 registration.

Customer satisfaction is associated with ISO 9001. It is one of the main driving criteria for any organization. In order to evaluate if a product meets a customer’s needs and expectations, it is necessary to monitor, measure and ensure customer satisfaction.

Improvements can be made by taking action to take care of any identified issues and concerns. Your customers will gain confidence that your products meet their quality standard needs and increase their satisfaction.

What benefits do we get after the implementation of ISO Standards?

ISO International Standards ensure the customers satisfying by providing best quality goods at an earliest. It also ensures that products and services are safe, reliable and of good quality.

For a business, these are strategic tools that reduce costs by reducing waste and mistakes and increasing productivity and efficiency. It aims at developing countries and facilitates free and fair global trade.


ISO 9001 is the standard that lays down the requirements for a quality management control system. It is the only standard in the ISO family which can be used for certification.

There are 16 other standards in the ISO family that can help an organization in specific aspects such as improving performance, auditing and training.

Here, Certification is a business decision. It is a decision taken for business reasons like:-

1:) If it is a contractual, regulatory or management requirement.

2;)If it meets customer preferences.

3:) If it will motivate staff by setting a clear goal.

Overall, it is a model for satisfying customers and other stakeholders.  Thus, helping businesses to integrate with the global economy.

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