One of the most important ISO standards for a business is the ISO 9001
What is ISO 9001?
ISO 9001 is a part of the ISO 9000 family of quality management systems designed to help organizations meet customer’s requirements and provide quality assurance. It states the requirements that an organization needs to fulfill in the areas of business like facilities, training, services, equipment, etc. in order to achieve the standard quality of ISO 9000.
To become ISO 9001 certified requires passing a physical ISO 9001: 2015 certification audit by a certification body.
Benefits of ISO 9001 certification?
Establishes a highly reliable, good quality, and trusted business. This builds up customer satisfaction by meeting their requirements and concerns.
Continual improvement in quality retains existing customers and attracts new ones.
A number of major purchasers require their suppliers to hold ISO 9001 certification.
Selects and encourages more productive and time saving processes.
Improves efficiency and reduces cost.
It is being used by close to 1 million organizations thus, is creates a global standard and promotes international trade.
Cost of ISO 9001 certification
Organisations have to frame a Quality Management System
Organisations would require outside help and hire consultants
Have to pay certificate and audit costs.
How to get ISO certified?
ISO itself, does not issue any certificates. This task is performed by external certification bodies.
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