What does ISO Stand for?
The ISO full form is International Organization for Standardization. It is an independent, non-governmental, non-profitable, worldwide federation of national standards bodies that can develop and publishes international standards. ISO registration provides a standard for various products and services which are accepted worldwide and provide an assurance that these products and services are safe, reliable and of good quality. ISO is considered the world’s largest developer of voluntary international standards. The headquarter of it is at Geneva in Switzerland and official languages are English, French, and Russian. With parallel to this, there are 165 member countries around the world as its national standard bodies.
What does the ISO do?
ISO mainly provides the world-class specification for products/services as well as systems to ensure the safety, quality, and efficiency. More than 19500 international standards are published by ISO. No sector left untouched rather every industry, technology, food safety, agriculture, and healthcare is covered by ISO.
Some light on History
An ISO was founded and officially began its operations in February 1947. In 1946, delegates from 25 countries who met at the Institute of civil engineers in London decided to establish an international organization to facilitate the international coordination and unification of industrial standards. The most popular standards of an International organization are given below:
- ISO 9000: It is used for standardization of quality management.
- ISO 10012: It is used to measure management system.
- ISO 14000: It is used for standardization of environmental management.
- ISO 19011: It provides a guideline to audit management system.
- ISO 2768-1: It is used to provide a standard for general tolerance.
- ISO 31000: It is a standard for risk management.
- ISO 50001: It is a standard for energy management.
- ISO 4217: It is used for standardization of currency codes.
Development Process of ISO Standards
The ISO full form i.e International Organisation for Standardization is a process for creating a new standard started when the industry associations or consumer groups make a request. Then ISO recruits subject matter experts and industry stakeholders who usually form a technical committee. This committee goes through two rounds of creating a draft standard and conducts a formal vote on the second draft which is known as the Final Draft International Standard (FDIS). If in case, the FDIS is approved as a certified secretariat then ISO publishes it as an official international standard.
Benefits of ISO
Following are the benefits of ISO certification as you can reassure customers that your business follows the highest quality standards:
- All the processes opt by you are evaluated, standardized and explained to personnel.
- It becomes easier to train new employees.
- Problems can be detected more quickly and solutions are improved.
- Customer satisfaction is improved
- Good understanding of customer needs.
- Company perception of your company is better
- Suppliers become more than a partners
- Communication is improved
- Employees get to know better knowledge of your company
- Employees participation is improved.
Certification process of ISO
The procedure of ISO certification is given below:
- Create an application or contract: It is mandatory to be agreed on a contract for both the applicant as well as the registrar. This contract generally describes all the rights and obligations of both the parties and the liability issues, confidentiality, and access rights are included.
- Quality documents review: The auditor of ISO will view all your quality manuals and documents related to various policies and procedures being followed in the organization. Existing work review will definitely help the ISO auditor to identify the possible gaps against the requirements stipulated in the ISO standards.
- Make an Action Plan: After the auditing process, you should be ready with the action plan to eliminate the gaps in your organization. The required tasks must be listed to be performed to bring the desired changes in your organization. Maybe you need to provide the training to your employees to work efficiently while adapting to new procedures. All the employees must be aware of the ISO standards in terms of efficiency and quality standards.
- Initial Certification Audit: It contains basically two stages:
STAGE 1: The auditor of ISO will try to identify the possible non- conformities in your systems and procedures to the desired quality management system. They would divide these non-conformities into minor and major non-conformities. The applicant must be careful related to the assessment of these non-conformities and get it aligned as per the desired quality standards through modification in the techniques and process used by the organization.
STAGE 2: After the changes in the organization, the Auditor of ISO does the final auditing. He will check whether all the non-conformities have been eliminated or not as per ISO quality standards. When the auditor is satisfied then he will prepare the final ISO audit report and forward it to the registrar.
- ISO certification Completion: As soon as the non-conformities are done and all the findings are put in the ISO audit report then the registrar will grant you the ISO Certification.
- Surveillance Audits: It is basically conducted to ensure that ISO quality standards are being maintained by the organization. It is generally conducted from time to time.
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